HubSpot CRM vs Keap: CRM Software Compared
HubSpot CRM vs Keap at a glance
HubSpot CRM
Rating: ★★★★½ 4.7
Price: Free
Best for: Growing businesses needing an integrated platform
Keap
Rating: ★★★★½ 4.3
Price: $59/month
Best for: Small service businesses needing automation
Feature-by-feature comparison
| Dimension | HubSpot CRM | Keap |
|---|---|---|
| Starting price | Free | $59/month |
| Rating | ★★★★½ 4.7 | ★★★★½ 4.3 |
| Best for | Growing businesses needing an integrated platform | Small service businesses needing automation |
| Top features | Contact and company management, Deal tracking and pipeline visualization, Automated workflows and sales sequences | Contact and client management, Pipeline and deal tracking, Marketing automation |
| Top strengths | Free plan is genuinely useful and feature-rich; Excellent user interface and ease of use | Powerful automation capabilities; Includes payment processing |
| Main tradeoffs | Can become expensive as you scale up; Some advanced features require higher tier plans | Steeper learning curve; Can be expensive for features you don't need |
When HubSpot CRM wins
HubSpot CRM is the better pick if you prioritize free plan is genuinely useful and feature-rich and excellent user interface and ease of use. The entry plan at Free fits teams that want to get running quickly without paying for capabilities they may not need for 12-18 months.
Best for: Growing businesses needing an integrated platform
Try HubSpot CRM →When Keap wins
Keap is the better pick if you prioritize powerful automation capabilities and includes payment processing. The entry plan at $59/month suits teams that already know their workflow and want a platform that scales without surprise pricing tiers later.
Best for: Small service businesses needing automation
Try Keap →Mistakes to avoid when choosing between HubSpot CRM and Keap
- Comparing the starter plans only. Both tools usually move you to a middle plan within 6 months. Compare the plan you'll actually use, not the one they advertise.
- Ignoring the migration cost. The cheaper monthly fee disappears if migration takes weeks. Ask both vendors for their data-import templates and migration support before committing.
- Skipping the integration check. Map your existing stack first, then compare which of these two has native integrations vs. which makes you build a Zapier workflow per connection.
- Treating "starts at $X" as the real price. Add seats, advanced features, and payment processing where relevant. Build a 12-month TCO before signing.
Frequently asked questions
Ready to pick a winner?
HubSpot CRM edges out Keap for most teams in our testing. Start a free trial and run your real workflow through it before committing to an annual plan.
Try HubSpot CRM free →